Policy Effective Date: March 2025 

 

Eldermont University is committed to operating with transparency, fairness, and integrity in all aspects of the student experience. In alignment with our faith-based mission and academic philosophy, this Refund & Cancellation Policy outlines the conditions under which students may cancel their enrollment and request a refund of tuition fees.

 

Students who choose to withdraw from Eldermont University within 30 calendar days of their tuition payment are eligible for a full refund of tuition provided that:

• No substantive academic work has been submitted (including Bachelor/Master/Doctoral Research I–IV, or the thesis/dissertation).

• No degree has been conferred.

• The student submits a written request for cancellation via email to: [registrar@eldermont.com] or through the contact form at www.eldermont.com/contact

 

🔹 Registration and Application Fees, if charged, are non-refundable.

 

If more than 30 calendar days have passed since tuition payment, refund eligibility is determined by the student’s academic progress in the research portion of the program (courses and final submission). PLA credits are evaluated immediately upon enrollment and are not included in refund calculations.

Refunds exclude any non-refundable fees and are calculated based on tuition paid to date.

 

Once a final thesis or dissertation has been submitted for evaluation, students are no longer eligible for a refund, regardless of approval status.

 

All students must pay their degree conferment fee after successful evaluation of their thesis/dissertation. This fee is non-refundable once submitted and is required to issue the official degree and transcript.

 

To request a refund, students must submit a formal request to registrar@eldermont.com including:

• Full name

• Program enrolled

• Date of tuition payment

• Reason for refund request

 

Refunds will be processed within 30 business days of receiving a valid request and verifying eligibility.

 

Students who cancel their enrollment may reapply at a future time. However, prior tuition payments and academic progress will not automatically carry forward, and new application materials may be required.

 

At Eldermont University, we aim to balance institutional sustainability with compassion and fairness. Our refund policy reflects our Christian commitment to integrity (Proverbs 11:1) and our responsibility to steward educational resources faithfully and transparently.